Policies

Please take note of our policies and important information:

Reservation

A prepayment of 30,00% is required for the booking, and the balance is due before arrival.

Not included in the price: € 1,10 City tax per person per night and Camping Soline fee € 1,10 per person, all payable at the Camp Soline reception desk on departure day.

Check-in time is after 14:00 on arrival day.

Check-out time is before 10:00 on departure day.

Should you wish to modify or cancel a confirmed reservation, please contact us, subject to the Cancellation policy.

Pets are not allowed.

Linen and towels are included.

One parking place per tent is free of charge.

The cleaning fee is mandatory 50 EUR per stay.

Cancellation policy

The reservation can be canceled free of charge no less than 6 days(s) prior to arrival.

In case of cancellation 5-1 day before arrival, we charge a cancellation fee of 30.00% of the reservation value.

The reservation will be held by 24:00, on the arrival date.

In case of no show, we will apply a cancellation fee of 100,00 % of the reservation value.

Glamping Soline reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.

Webshop payments

According to the new law passed by the European Union, we are obligated to collect the payment through the secured link, we require a guarantee for your reservation via credit card. We kindly ask you to follow the link for tokenization latest within 48 hours to enter your credit card details as a guarantee via our secure payment getaway.

Please do not hesitate to contact our reservation office at the following e-mail address: glampatcamp@gmail.com for any additional info.

Arrival

Guests need to register at the reception desk of Camp Soline to enter the Camp.

Reception opening hours: Monday – Sunday 07:30 – 21:30

Check in at Glamping Soline Tents is from 2pm 

Departure

Check out is from by 10am.

Depending on availability, it is possible to pay extra early arrival or late departure in the amount of 50% of the price of the night, please contact us.

The glamping tent inventory is checked on the day of your departure, and any damage or loss of inventory is subject to financial sanctions. 

Before exiting Camp Soline guests visit the reception desk to pay the visitor taxes of 1.1 Eur per person per day and the Camp fee of 1.1 Eur per person. Fees can be paid only at the reception desk. It is recommended to pay the taxes a day before departure (best in the afternoon or evening) to avoid possible rush hours durring the high season.

Parking

Parking in Camp Soline is free for 1 car per tent.  Additional car is charged according to the price list of Camp Soline at the reception, approximately 10 eur per day.

 

Quiet time

Parties in the object are not allowed.

Guests are kindly asked to maintain a quiet period between 23:00 and 07:00. Tents do not have sound insulation.

 

Barbecue

The wood/coal barbecue grill is located near the tents and guests can use them anytime. 

Guests are welcome to use their own barbecue appliances but only on gas or electricity. If using a private barbecue it should be placed outside the tent and the area of the wooden terrace, i.e. on gravel by the tent.
By the Fire Protection Act of the Republic of Croatia, to ensure the safety of guests’ stay on the territory of the camp, any use of an open flame grill (wood, charcoal) is FORBIDDEN and guests are advised to use the camp barbecues’ locations.

 

Pets are not allowed.

Guest complaints

Please contact + 385/99 783247 or glampatcamp@gmail.com for assistance and support, complaints, or in cases of malfunctions/repairs.